Richford Motor Services - Rotherham

Introduction

Nestled in the heart of South Yorkshire, Richford Motor Services, situated at Unit 12 Farfield Park, Wath upon Dearne, Rotherham S63 5DB, United Kingdom, is a distinguished automotive service provider. With a telephone number of 1709872140 and an official website at richfordmotors.com, the company has been serving the local community and beyond with a wide array of automotive services.

Main Services

• Light Vehicle Assistance: Richford Motor Services offers comprehensive assistance for all types of light vehicles, from cars to vans. This includes roadside repairs, towing, and vehicle recovery.
• Commercial Vehicle Assistance: The company specializes in assisting commercial vehicles, ensuring minimal downtime for businesses. Their services include breakdown recovery, on-site repairs, and fleet management solutions.
• Specialist Vehicle Recovery: Richford Motor Services has the expertise and equipment to recovery specialist vehicles, including classic cars, high-performance vehicles, and prestige cars.
• Covered Transportation: The company provides covered transportation services, ensuring vehicles are protected during transit. This is particularly useful for transporting vehicles with sensitive parts or high value.
• Bodyshop: Richford Motor Services' bodyshop offers a comprehensive range of services, including accident repairs, paintwork, and vehicle refurbishment.
• Workshop: The company's workshop is equipped to handle all types of vehicle repairs and maintenance, from routine servicing to complex mechanical work.
• Engineering Division: Richford Motor Services' engineering division provides a range of services, including vehicle modifications, engineering drawings, and prototyping.
• Supply Chain Network (VRO) Vehicle Recovery Operators: The company operates a nationwide network of Vehicle Recovery Operators, ensuring rapid response times and comprehensive vehicle recovery services across the UK.

Location and Access

Richford Motor Services is located at Unit 12 Farfield Park, Wath upon Dearne, Rotherham S63 5DB, United Kingdom. The park is situated just off the M1 motorway, providing easy access from major routes. The company is also close to local residential areas, making it convenient for customers to drop off and collect their vehicles.

For those using public transport, the nearby Wath-upon-Dearne railway station and several bus stops make it possible to reach the company's premises. Additionally, there is ample parking space available at the park for customers and visitors.

Featured Characteristics

• 24/7 Recovery Services: Richford Motor Services operates a 24/7 vehicle recovery service, ensuring customers are never left stranded. This service is available 365 days a year, providing peace of mind for customers at all times.
• Fully Equipped Fleet: The company boasts a fleet of fully equipped recovery vehicles, including low loaders and covered car carriers. This ensures that they can handle any type of vehicle recovery or transportation task.
• Highly Trained Technicians: Richford Motor Services employs a team of highly trained and experienced technicians. They are skilled in all aspects of vehicle repair, maintenance, and recovery.
• UK Nationwide Coverage: With its extensive network of Vehicle Recovery Operators, Richford Motor Services provides nationwide coverage. This ensures that customers can receive assistance anywhere in the UK.

Practical Information

• Opening Hours: The company's workshop and bodyshop are typically open from 8:00 AM to 5:00 PM, Monday to Friday. However, the 24/7 recovery service operates throughout the day and night, every day of the year.
• Pricing: Richford Motor Services offers competitive pricing for all its services. The company provides free, no-obligation quotes for many of its services, and customers can also open an account for business-related services.
• Insurance: The company works with most major insurance providers and can handle insurance-related vehicle repairs and claims.

Customer Reviews and Positive Aspects

Richford Motor Services has an average rating of 2.2/5 on Google My Business, based on 98 reviews. While the rating is not exceptional, it is important to note the positive aspects mentioned by customers:

• Excellent service and recovery of broken down cars, with prompt and safe delivery to the customer's home.
• Professional and efficient team, providing quick solutions to vehicle problems.
• Competitive pricing and transparent billing process.
• 24/7 recovery service, providing peace of mind for customers.

👍 Reviews of Richford Motor Services

Emīls B.

5/5

Excellent service and recovery of our broken down car tonight, couldn't be repaired roadside, but we, including the car, were delivered home safely and promptly. Plus the recovery truck was one of the coolest things I've seen lately and Rob also provided some good advice about the car. Would recommend

Liz B.

5/5

This rating is only for the recovery vehicle driver and mechanic, Nigel from Leeds tonight who was so kind and helpful when I eventually had to abandon my broken down car after waiting for over 3 hours on my own in the cold and dark and he got it back to close to my home address where it's really difficult to park. He explained what he thought could be wrong with the car very clearly. Which is very helpful for sorting out the repairs needed
Otherwise I wasn't impressed by the conversation that I had directly with the company and the excuses given for a recovery vehicle not arriving until nearly 2 hours after it was stated.. but they did eventually prioritise this due to my personal circumstances so all round.. after being freezing cold and not being able to get to my carer's role for my mum until several hours later.. I'd say give them credit for finally helping out with that

Alison’s W.

1/5

I’m a motability customer and my car broke down, RAC couldn’t fix the problem at the roadside and it needed to recovered to which they sent this company. They recovered the vehicle luckily my partner was there to help push and steer the vehicle otherwise I was expected to do it… I’m registered disabled.
They took my car into storage, but it was booked into the dealership for repair a few days later, I informed the driver of this and rang the company to notify them of this. I rang the company the day my car was due to be delivered and they promised it would arrive that day. They never delivered my vehicle to the dealership in time of my booking to which it was then cancelled, the dealership rang me not happy because they don’t have storage for my car and now have to store it for 3 weeks because that’s when they can fit it in….

Cosmin V.

5/5

Had these guys recover my car on a cold and wet February morning, and the driver that showed up, Ben, was very friendly, knowledgeable and polite.
Having the car breakdown on the way to work was not a great experience, but at least the recovery process was a nicer one 🙂
Most people reviewing complain about waiting times, but I think this is part of the nature of the job, and some circumstances or factors are outside of their control.

Julien F.

1/5

Had a breakdown at 2:30pm and contacted my insurance which directed me to this company. Was told someone would be with me by 4pm, then 6pm, then 7pm, etc. The lady in the office told me the driver had just finished his previous job and would be there in 10 minutes every time I called. He showed up at 8pm, when all the surrounding garages were closed, which made drop-off a lot harder. Cannot blame the driver himself as he played his part, but the communication before that was appalling.

Faisal J.

1/5

Total scam. I had an accident and called this company. They asked for payment upfront, promising to send a car lifter within 25 minutes. After 5 hours, a small lifter finally arrived, but it couldn’t lift the car. I requested a bigger lifter to pull the car out of the ditch, but they claimed I hadn’t mentioned the car was in a ditch, even though I had told them multiple times, including the driver. They then demanded an additional £400 for the larger lifter. When I asked for a refund, they refused, saying they had already provided the service. Avoid them at all costs!

andy N.

1/5

Waited for over 6 hours after their initial contact said I needed a recovery, and then never arrived, sat all night in a car park awaiting them. Thank god the RAC then sent highway recovery who were there within 15 minutes of been contacted.

DEAN C.

1/5

Fantastic at excuses cocky person I spoke to, finally got recovered the guy was fabulous who recovered me an absolute credit certainly not in the same vein as the company in general

Emīls B.

5/5

Excellent service and recovery of our broken down car tonight, couldn't be repaired roadside, but we, including the car, were delivered home safely and promptly. Plus the recovery truck was one of the coolest things I've seen lately and Rob also provided some good advice about the car. Would recommend

Liz B.

5/5

This rating is only for the recovery vehicle driver and mechanic, Nigel from Leeds tonight who was so kind and helpful when I eventually had to abandon my broken down car after waiting for over 3 hours on my own in the cold and dark and he got it back to close to my home address where it's really difficult to park. He explained what he thought could be wrong with the car very clearly. Which is very helpful for sorting out the repairs needed
Otherwise I wasn't impressed by the conversation that I had directly with the company and the excuses given for a recovery vehicle not arriving until nearly 2 hours after it was stated.. but they did eventually prioritise this due to my personal circumstances so all round.. after being freezing cold and not being able to get to my carer's role for my mum until several hours later.. I'd say give them credit for finally helping out with that

Cosmin V.

5/5

Had these guys recover my car on a cold and wet February morning, and the driver that showed up, Ben, was very friendly, knowledgeable and polite.
Having the car breakdown on the way to work was not a great experience, but at least the recovery process was a nicer one 🙂
Most people reviewing complain about waiting times, but I think this is part of the nature of the job, and some circumstances or factors are outside of their control.

Alison’s W.

1/5

I’m a motability customer and my car broke down, RAC couldn’t fix the problem at the roadside and it needed to recovered to which they sent this company. They recovered the vehicle luckily my partner was there to help push and steer the vehicle otherwise I was expected to do it… I’m registered disabled.
They took my car into storage, but it was booked into the dealership for repair a few days later, I informed the driver of this and rang the company to notify them of this. I rang the company the day my car was due to be delivered and they promised it would arrive that day. They never delivered my vehicle to the dealership in time of my booking to which it was then cancelled, the dealership rang me not happy because they don’t have storage for my car and now have to store it for 3 weeks because that’s when they can fit it in….

Julien F.

1/5

Had a breakdown at 2:30pm and contacted my insurance which directed me to this company. Was told someone would be with me by 4pm, then 6pm, then 7pm, etc. The lady in the office told me the driver had just finished his previous job and would be there in 10 minutes every time I called. He showed up at 8pm, when all the surrounding garages were closed, which made drop-off a lot harder. Cannot blame the driver himself as he played his part, but the communication before that was appalling.