Right at Home Basingstoke & District - Basingstoke

Gemma W.

After having a terrible experience with previous carers we thought we'd risk trying once more and chose Right At Home, we are so glad we did! They have been more than amazing caring for my great auntie and also a massive support to the family. The go above and beyond to get everything right. The communication is fantastic, the carers are amazing and treat my great auntie like their own family member, they do so many little touches that are not on their "tasks" When my great auntie talks about the carers she always has a smile on her face and loves telling me all about their lives!
It's lovely to be able to relax and feel confident when the carers are there knowing that she's being looked after just as good as if family were doing it! Cannot recommend them enough!

Sarah J.

Before joining Right at Home I worked for another local care company where I did not feel valued, had poor training and no support. Since starting here with Right at Home as office staff, I have felt welcome and a valued member of staff and have since seen how Staff are all treated fairly. The training process has been amazing, everything you need to train to be a outstanding Caregiver and Office staff. I have felt valued and listened to with where I want to take my career within the company. I have seen how all of our clients are valued and receive the level of support they all deserve and require. Overall, Best Care company around to work for or to receive Care.

Saskia A.

I chose to work at RAH through a referral from a client of theirs. The client was so pleased with the service and the care of their father that I knew that was a place I wanted to work, so I could be the difference too.
Working within the RAH team is like working with family, they are endlessly generous, thoughtful and will go above and beyond to support you and ensure that you are equipped to work. The pay is generous and they ensure that you are well trained and supported to work. The communication is top notch and it's a delight to work with the clients and management team alike.
I would recommend working there to everyone, it really is a special place to work.

Carole B.

My 81 year old husband was extremely weak when he was discharged from hospital on Christmas Eve and I struggled to cope. On recommendation I contacted Right at Home and they have been excellent. They put support in quickly and the managers and carers/supporters were efficient, friendly and understanding.
Their ethos is to rehabilitate their clients if possible to the point where they are no longer needed. My husband has regained his strength faster than expected so I have now cancelled but will not hesitate to contact them again should the need arise.

Alison J.

My parents have always wanted to stay at home, but with them now in their 90s, things were getting harder to manage. It was a big step accepting this, but Right at Home have dealt with the whole process very well. We chose this company because of the reviews, and also a personal recommendation. The carers have been well matched, and even go above and beyond in their service. It has not only made life easier and safer for my parents, but also enriched their lives with having social contact.

David S.

Although not a service user myself, my Mother in Law was and she was very happy with the care Right At Home provided, the carers were always kind, considerate and treated her with compassion. I contacted the main office on a few occasions and my enquiries were dealt with politely and professionally by the staff there. I would have no hesitation recommending them as a care provider for your loved one - thank you Right At Home.

Ruth G.

I really do appreciate how thoughtful all my mum's carers are. Their thoughtfulness really makes her life so much richer. I really love that they have such good relationships with her. I can see that it is much more than a job to them. The notes help me to see how she's doing every day, and any issues are raised quickly and sensitively. The office staff are very supportive and helpful too.

Please pass on my heartfelt thanks for making mum giggle every day.

Martin P.

Mum is 97 now and likely to settle into residential care but we have kept her living independently in her own home these past 4 years by employing homecare support. At first she needed just one daily care call to check that all was well; this built up as she became more frail to four hourly visits a day covering meals, catheter, shower, basic care and steadying, outings, washing, limited domestic tasks and, most importantly, companionship.

We chose Right at Home because of their excellent reviews, their thorough and sensitive assessment of mum's needs, and their 'can do' approach. We have found individual RAH carers to be naturally caring and capable, obviously some favourites emerging as special, but in general very adaptable and professional in promoting the best situations for mum. With mum living alone ,RAH have given us considerable peace of mind supporting her morale and needs.

The management of Right at Home is excellent, dependably reliable, keen always to address care needs ; we have found the carers very punctual .The rotas provide a stable team of known carers week after week while RAH are always ready to discuss adjustments for new situations or to meet extra cover. We would thoroughly recommend Right at Home if support and care at home is something you are considering.