RISCO Group UK Ltd - Head Office - Intruder / Burglar Alarm Manufacturer - Rochdale

RISCO Group UK Ltd - Head Office - Intruder / Burglar Alarm Manufacturer

Located at Blueberry Business Park in Rochdale, RISCO Group UK Ltd - Head Office - Intruder / Burglar Alarm Manufacturer is a prominent player in the security industry. This company specializes in providing top-notch security solutions, including security systems, burglar alarms, car detailing services, closed circuit television, and manufacturing.

The head office of RISCO Group UK Ltd is easily accessible, featuring a wheelchair-accessible entrance and parking lot. The company has received positive feedback from its customers, with an average rating of 4.1 out of 5 based on 18 Google My Business reviews.

Address: Unit 2, RISCO Group UK Ltd - Head Office - Intruder / Burglar Alarm Manufacturer, Blueberry Business Park, Rochdale OL16 5DB, United Kingdom

Phone: 1616555500

Website: riscogroup.com

Specialties: Security system supplier, Burglar alarm store, Car detailing service, Closed circuit television, Manufacturer

Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance

Opinions: This company has 18 reviews on Google My Business.

Average opinion: 4.1/5

👍 Reviews of RISCO Group UK Ltd - Head Office - Intruder / Burglar Alarm Manufacturer

A A.

1/5

My alarm installer recommended a Risco alarm because it had an app in which you can switch on/off the alarm from your phone which was free at the time of installation. A year after installation Risco started charging an annual fee of £20.99 to use the app. I can understand this for people who have CCTV because uploading videos to the cloud is data intensive but my system has no CCTV, just a standard house alarm. So Risco expect me to subsidise the cost of their cloud services for a product I do not even have or use. Especially as this fee came after using the free app as a selling point.
The other issue I have with Risco is my alarm installer decided not to install alarms or maintain them any longer. I tried to get him back to do some maintenance on my system for 9 months with no luck. Numerous times he said he would come but didn't. Eventually I managed to find a new local, Risco approved installer who serviced my system and found the original installer hadn't installed the siren correctly. Naturally, I wanted the new installer to maintain my system but apparently only the original installer can release my alarm system from the app so the new installer can monitor diagnostics remotely. Risco suggested I buy a new alarm panel which was ridiculous. Do I own my alarm system or my installer!?
Absolute joke of a company. Avoid at all costs.

Donald M.

1/5

We had a Risco Agility 4 alarm system successfully fitted at home in 2020. One of the key selling points was that it could be operated and checked remotely via the internet without an ongoing charge. Completely out of the blue Risco now require a monthly subscription payment. This “moving of the goal posts” is an unacceptable commercial practice. Risco is not a firm to be trusted. Don’t be surprised if they hit you with unexplained and unforeseen charges they never told you about on making a purchase.

David S.

1/5

I was fed duff information by their tech guys and ordered a panel I didn't need only to continue on and resolve the issue myself. I phoned them and emailed them several times never received email reply and never received phone call back after being told I would. Complete disrespect for their customers in my opinion.

Dylan S.

1/5

Market their products with a “ free “ service then just decide to start charging for a product that was purchased with no additional costs !!

Richard G.

5/5

Have been using Risco kit and Gardener Tech before them since 93. I think they're beginning to get it right 😁

Matthew B.

5/5

Superb

Aaron H.

5/5

Very friendly people good knowledge of alarm systems

Barrie C.

5/5

Everything you need to set up an alarm system