Safeguard Financial Services Ltd - Gateshead

Daisy Z (Daisy)

As a first-time buyer, I was initially very confused and overwhelmed by the entire mortgage process. However, Jonathan was incredibly helpful throughout the journey. He guided me through every step with patience and clarity, making sure I understood everything. The waiting period for the mortgage offer, which I expected to be stressful, was surprisingly smooth thanks to their efficiency—we received our offer within just two weeks!

Both Jonathan (advisor) and Scott (case manager) were not only professional but also highly knowledgeable, especially when dealing with clients from international backgrounds like mine. They excel at explaining complicated matters in a way that's easy to understand. I highly recommend their services to anyone looking for a mortgage advisor.

Opeyemi Oluwapelumi Adebola

My husband and I were referred to Safeguard financial services by Cussins home and my application was handled by Curtis Crew and Nicola Hare, and Scott at some point. Our process was not a very straightforward one as my husband and I had issues with our credit files which made our application longer than necessary, we however got immense support from the team. We were always on the phone with Curtis and they never got tired of speaking to us or making suggestions that could help us proceed with the application. We can't fault the service we received and We are indeed grateful for safeguards, I wish I could send Curtis a gift for his patience and professionalism in handling our application. Finally we got our offer in time for completion before Christmas which has been our dream and we are so excited?. I will recommend Safeguard over and over again, which I could give you 10stars review but I will leave this here ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Thank you so much guys
You did amazing❤❤❤❤❤❤

Morgan Murray

Safeguard have been an excellent help for us as first time buyers in helping us apply for our mortgage, corresponding with us via email and phone call to keep us updated throughout the whole process. I would definitely recommend safeguard particularly to first time buyers as we were told & felt that there were no silly questions. All round extremely helpful. Special recognition to our advisor Chris Waller, initial contact Stuart and Case Manager Katie Moore.

Jack Thompson

Peter was fantastic from start to finish. We had our offer in principle immediately and our agreed mortgage within just 3 days of engaging with Safeguard! He understood our needs, he was professional, friendly and made the whole process seamless and stress-free. I couldn’t recommend them more highly.

Alice Bradley

Mortgage received efficiently and the help from everyone at safeguard was amazing. John-Paul explained everything and was great from the beginning all the way through to receiving our offer. It’s been a stress free experience and all the staff we’ve spoke to have been extremely helpful! Katie got our offer out to us quickly and responded quickly to any queries or extra info we needed to send. Thank you!!

Rita Aboagye-Boye

As a first time buyer, I was really confused with everything
Alex was very helpful with every step until we found a lender
He did all he could for us
Secondly, we had Chris Waller who went through it all for us. Jaimie was always there with all my questions and answers
Safeguard made our journey of getting a lender very smooth
I'm not looking elsewhere next time. I'll recommend them over and over again
Thank you so much to the team
I'm very grateful for your help and time
Thank you

Lateefat Olabimpe Adetona

As a first-time buyer new build, we were initially very confused and overwhelmed by the entire mortgage process. However, Curtis Crew, Scott, Nicola Hare and the entire staff of safeguard including the call handlers were incredibly helpful throughout the journey. They guided us through every step with patience and clarity, making sure we understood everything.

We would highly recommend Safeguard to any buyer wanting to buy a newly built house

Vicky Kendall

What a fabulous, stress free experience I've had with this company. Leslie was out Mortgage broker and she delivered an expert, professional, friendly service. Leslies knowledge was/is exeptional.
They're much, much cheaper than your high street Mortgage broker and you get to do everything from your front room. I was always kept informed and I was pleasantly surprised how quickly Leslie had everything in place for us. Our mortgage came through within 24 hours.
The Safeguard team are all extremely friendly and accommodating when you need to call through. I would 100% recommend using them. Thank you Safeguard for making our next move stress free.