Sharman Quinney Estate Agents Yaxley - Peterborough

Soph

I would not recommend using Sharman Quinney Yaxley branch to try and sell your home. Our first meeting was great and they seemed friendly & approachable but as soon as we signed the contract for them to sell it was problem after problem and delay after delay. Emails were ignored, if the phone was answered the person we wanted wasn’t available but told they would call us back (never happened). Physically made the journey to the office to try and speak with someone after getting nowhere over email/phone to find the sign saying ‘open’ but the door locked with half the lights off.

The valuator over valued our property which then caused delays further down the line. Viewing cancelled last minute when I had rearranged work to be home. Had an appointment in the branch but when we travelled there was told the person was off sick and to rearrange. Miss-communication with where appointments were meant to be, we went to the office and they went to our house. Sold sign wasn’t put up until 4 months after we accepted the offer.

It took 7 months and hundreds of emails for us to finally complete after getting an offer within 1 month of being on the market. Very poor customer service and lack of communication. This was the most stressful experience and did not feel supported by anyone in the branch. Even on the day of giving the keys to the property there was no ‘thank you’. We will never be using Sharman Quinney Yaxley again and advise you don’t either. We are very glad to not be dealing with them anymore.

Angela G.

My Mortgage consultant, Michelle Dunmore was amazing! She was friendly, helpful, very knowledgeable about the product, resourceful and very patient. I was very sceptical at my position to get a mortgage. However, branch Manager Joanne Armfield insist to get an advice from Michelle. I must say, I wouldn't have been able to purchase my first home without Michelle's help. Thank you so much. I wish all the best to the team.

Antony R. B.

Initially I was happy with them, they seemed professional and proactive, but then it became quite apparent that they were pretty uninterested in us when we weren't prepared to increase our offer on a property we were interested in to match the other bids, despite shifting nearly 20k around accounts to show we were serious. At that time I was in the process of working out my SA302's for the lender so was unsure how high I could go.

Don't go there expecting pleasant people, I felt like I was imposing when I asked a question, they were impatient and toxic on the phone the last time I spoke with them. Anyway, we've bought in their town with another estate agent.

Emma B.

My husband and I were really pleased with the service we received from the Yaxley Sharman Quinney branch. We viewed the house we went on to buy many times, for long periods of time and both Jo and Chris were so patient and helpful. After agreeing the purchase they allowed us to view the house many times after with various tradespeople, sometimes even driving out to the property to give us the keys. They were always very helpful and lovely to deal with. Thank you and well done!

Julie H.

I cannot thank the team at Yaxley enough for their dedication to the sale of my property. From the very beginning to the completion, communication was outstanding. The marketing of my property was amazing and sold within 5 days of going on the market.

I cannot recommend them enough for what they did for me. They are friendly, professional and overall great people.

Thank you again for all your help, I couldn't have done it without you.

Bella R.

Our Mortgage consultant, Philip Greaves was amazing! He was helpful, resourceful and very patient. We wouldn't have been able to purchase our first home without his help. Thank you so much, my husband and I are really grateful.

Lou N.

We first contacted Sharman Quinney estate agents several months ago when we were considering selling our property and buying a new home. In the end, we decided to not to sell but to remortgage our current home as a buy to let investment, and also buy a second property, using Sharman Quinney Mortgage Services and Philip Greaves as our Mortgage Broker for both products.

We were unsure how the process would work remotely as we were doing all this during lockdown, but we couldn't have been in better hands. Phil was calm and patient - explaining all of the issues we needed to consider, outlining our options, and answering all of our many questions. He was extremely responsive to emails and phone calls, going above and beyond, often working beyond his hours via conference call, going through every aspect of the application process and the various enquiries it presented. He was also extremely professional and hard working, dealing with our sellers' estate agents, replying calmly and swiftly to emails and phone calls as and when they arose, to smooth out the inevitable bumps in the process.

We are extremely grateful to Phil for all of his considerable help and hard work and wouldn't hesitate to recommend Sharman Quinney Mortgage Services to anyone in need of an honest, reliable and responsive Mortgage Broker. Thank you for all of your help. Lou & Paul

Janet W.

An amazing experience from beginning to end. Sharman and Quinney, Yaxley were highly recommended to us.
Thank you Jo, Jason and Katie the sales progressor who answered all our questions diligently and assisted with paperwork and explaining the legal terminology.
Well done team!