SK TES Consumer Solutions Ltd - Cannock

Steven W.

CLEARLY USING INFERIOR CHEAP REPLACEMENT PARTS FOR REFURBISHMENT

Firstly, to point out the phone came on time with no issues, aside from some deep scratches on the front of the case/frame but i wasn’t bothered about that with it being a refurbished product.

The issue with the phone and company came after I dropped the phone this morning, 3 weeks since purchase. I know I dropped it, but this was from about 50cm onto a thick carpet, surely that should not stop the screen working at the top. It was in a case with a screen protector, no further damage to the phone aside from the LCD screen.

I know I dropped it and they are not liable for that but it is fair to expect that it may withstand a small fall onto carpet. I called the company it came from through Amazon (TSE Consumer Solutions LTD/Stock Must Go Ltd) they would not entertain fixing the phone, no offer was made, very bluntly with attitude and glee told nothing they can do, no “good will” at all.

Shocking and really short-sighted customer service.

My only thought from this is they use cheap nasty parts which is why I would not only not recommend the company, but I would and will positively dissuade anyone form buying from them.

GGTommo

DO NOT BE FOOLED by the word ‘refurbishment’. Recently bought an iPhone X ‘refurb’. While on the outside it looks pretty and near factory condition, the battery came with 78% capacity which means a new battery will be needed soon. The charging dock also doesn’t hold the wire and will discharge itself due to being loose.

CHECK THEIR EBAY FEEDBACK!! People seem to be in the same position as me and if you try to resolve an issue, you will get automated response after automated response.. DO NOT BUY FROM THIS COMPANY, THEY WILL SCAM YOU OUT OF WHAT YOU BELIEVE YOU ARE GETTING!!

Rinki D.

Got collection on time and staff friendly. Great service thank you.

Atif M.

Don't know much about

Derek M.

Repesco A.

Olie (.

Nigel H.