Slater Gordon Solutions Motor - Blackpool

Jamie Leigh

Wasted my time. Didn't respond to freedom of information request. Stated that they were not going to pursue my claim after dragging it on for over 12 months. They said I was free to use another firm, when I appointed a new solicitor they demanded money to release my file. I don't recommend this firm at all.

Tofik “Tofi” al-Radi

Decent and prompt service!

Since I got in touch with the company, I had been informed of all the updates throughout the repairing process. I was amazed of how simple and transparent was the procedures of handling my car's accident, which was the other party's fault.

I was given like a link to follow which then helped me to setup a claim acount through which I could get a live update on my vehicle claim's status.

The damage was on the front bumper, nearside front wheel and one parking sensor. Now it's hisorty, like never happened!

Thanks lads, keep up the great work.

Adele Wilbraham

A brilliant experience ! A motor accident is usually a trauma with accompanying inconvenience, but Slater Gordon made this almost a pleasure. From the outset I was advised and kept informed at every stage by professional and very efficient staff who were pleasant and friendly. When the actual repair took place, my courtesy car arrived on time and the repair was done perfectly and quickly (a real showroom finish). I collected the car and returned the courtesy car at the same time, so no inconvenience. I cannot thank everyone enough for such a wonderful service and congratulate you all for a job well done, from the office staff to the actual repairers. Well done !!

Phillip Toombs

My car was hit by an articulated lorry while I was sat in my car in a car park ripping off the front bumper of my car making it undriveable. My wife is disabled and it left me in a very stressful situation as it was vital that i had transport and left me wondering how I would manage the situation. I need not have worried as within minutes I was contacted by Slater Gordon Solutions who arranged for the collection of my car the same day and arranged for a courtesy car to be provided within 24hours. The level of communication was outstanding and I was kept informed and regularly updated of the current status of the claim throughout the whole process. Not once did I have to contact them or chase them at any time. It made the situation stress free and so much easier to handle. My car was returned to me within 10 days ahead of the date I was originally advised off. The receptionist who I dealt with met every one of my requests, in fact she exceeded them. Never before have I had the pleasure of dealing with a company that has been so customer focused in providing such exceptional customer service. The standard of the repair work was to a very high standard and the car was even given a valet. I would have no hesitation in recommending this company to deal with a motor claim. I have only given them a 5 star rating as the system will not let me rate them any higher. My thanks to everyone who was involved in dealing with my claim and the repair of my vehicle.

Hayley Prior

5 stars - Fantastic, fast Customer Service!

Robert Foster at Slater Gordon was incredibly helpful after being in the stressful situation of a hit and run car accident. Robert patiently talked through the options and answered all my questions in one call. I was amazed to find by the end of our conversation, I had a courtesy car delivered in just a couple of hours, my car was collected and all the paperwork etc complete. I was impressed with the steps he took such as letting me know at all stages what he was actioning/needed and keeping me informed with all updates his end whilst he contacted others.

I could not be more impressed with the service I received today and would have no hesitation in recommending this company. Thanks again Robert!

Viv Hay

After having a road traffic accident Slater Gordon Solutions arranged everything for me from transporting my vehicle to the garage, arranging a hire car & checking if I had any out of pocket expenses due to the accident. They were amazing - I would highly recommend them to anyone. During the time my car was being repaired I spoke to several members of staff who were all extremely professional, polite & made me feel confident that everything was being taken care of. Thank you to everyone involved you were all superb.

Sarah D

Absolutely fantastic service from this company from start to finish!
I had a minor car accident which wasn’t my fault. I phoned my insurer at 11.15 am to report it, and had a hire car delivered to me at 2 pm! They handled everything very professionally and made me full of confidence with what they could do for me. Thanks to them I was able to get on with my life without any inconvenience at all. Thank you so very much from Sarah Andrew.

Małgorzata Cytacka

I want give good reviews for company. My car was fixed very quick. Artur guy who look after me was fantastic. Slater Gordon arrange for me car when my car was fixing. They called many times to me and give me information
step by step about progress repairs my car. I'm satisfied and happy. Thank you