Specsavers Opticians and Audiologists - Blaby - Leicester

Katie J.

I always had my eye test done at specsavers, they were helpful and kind.

There was a year a I went in for an annual check up… my eye was droopy. I said ah I’m just tired shall I hold the lid up? No no it’s ok was my response.

The year after I decided to change my place where I get my eye test done. The optician couldn’t even complete my eye exam due to the drooping eye lid… said if wasn’t normal. Gave me an instant referral to neurology…

Had multiple test done at the LRI. Blood, eye exams a nerve test… my diagnosis? Myasthenia Gravis a neurological condition.

What does it effect? My muscles. My breathing, swallowing, arms, legs, hands and EYES! The droopiness should have been caught straight away! If it wasn’t for this second opticians I could have gone into crisis and possibly died!

Eye droops shouldn’t be ignored! Risking a life for some cash?

I’m glad I changed my opticians as I’m now on medication and my eyes work perfectly! I’m now 9 months post op and this is all caused by the thymus gland located behind your rib cage above your heart. I’m 28 and have a scar from the bottom of my throat all the way to just under my breast.

BE CARFUL TO WHO YOU TRUST TO DO YOUR EYE TEST!

Dayal138

Amazing service and a great team here. I dealt with Mo and he was above and beyond all expectations, 10/10. He carried out my intricate tests, helped explaining what my test results meant, helped fast track my glasses and was informative at every step. The team from the desk, to the glasses fitting and screening tests were extremely helpful too and made it a smooth process. Thanks everyone 👍

Renia L.

A bit of a wait as my appointment was late. However, the optician was excellent and explained the photographs of my eyes in detail. There was a limited choice of frames, but I manage to find a pair that would be used for driving only. I would have gone to a less commercial opticians if I required a mor fashionable frame. Overall an average experience.

Rusty M.

Online booking portal was quick, convenient and hassle-free - I was seen within the hour! A routine checkup quickly became a trip to the Eye Emergency Dept my casual enquiry about an irritating floater in the right eye led to to a thorough diagnostic check and referral to the hospital for further checks. As it happens it was nothing serious but it is reassuring that it was spotted.

Friendly and professional.

Abdullah K. A. H.

I have been visiting this branch since 2018, with my most recent visit in June 2025. It has shown me that the management here (at least in this branch, as I haven’t visited others) is exceptional in customer service and also excels at motivating and leading staff. The excellent customer care from the employees indicates that they are well taken care of and inspired. Great job, Blaby Team! This review comes from a family that does not reside in the UK, as we only visit occasionally from Oman.

Deborah C.

My mum is a customer of this branch. Unfortunately she is now in late stage dementia and also has very limited vision.
I telephoned the branch to discuss some concerns I have about my mum and to check on the progress of a hospital referral to Opthamology.
I spoke with Hitesh and honestly he was great. There was no agenda as he knew that my mum wouldn’t be making a purchase at this point. Despite this he was empathic and very helpful. He offered advice relating to charities and other support for my mum and took the time to do this without rushing.
Thank you so much Hitesh.

danny S.

Really excellent customer service from start to finish.
Everyone who spoke with us was kind, caring, friendly and professional.
Hitesh in particular was a lovely chap, assisting myself, my wife and our daughter in selecting and fitting our new specs.
Won’t be going anywhere else in future.

Chris W.

Can be rather busy at peak times, the staff however are quite attentive. Great service overall. Ample paid parking to the rear.