Stocalfe Response Ltd - Warrington

AEIOU U.

HORRIFIC COMPANY!!
Do not use this company!!!!!!!!
I was crashed into and given a hire vehicle the person who crashed into ME refused to pay for the hire car and instead of chasing them for the money as they were at fault they started chasing me worst company I had ever dealt with in my life, they also made theirselves out to be my insurance company!!!! LIARS AND FRAUDS

Adam L.

I was unfortunate enough to be in a none fault accident but fortune enough I came through to these guys on Google. Everything was handled smoothly and efficiently. I was in a brand new Audi whilst my car was being repaired. They also handled a personal injury claim for me. Very happy with the service and would definitely recommend

Jim P.

My advice is to keep well clear of this underhad company! They somehow got involved in a claim I was making against Tesco Insurance and I was led me to believe they were Tesco themselves. In actual fact, they are an independent claims management company who are only interested in offering you credit to pay for repairs and car hire and then claim the costs back from the insurance company concerned. If they are unsuccesful in getting this money back, you are then responsible for the costs! In my case they persued my case for a month, during which time I found them very unhelpful - they did not respond to my E Mails, they did not answer my phone calls and when I finally did contact them to complain about their service, the said they were not progressing the claim! I am now in contact with Tesco, but I am a month behind with my claim! (Thamks Stocalfe!)

girlongoogle X.

SCAM SCAM SCAM
be aware. if they don’t get their way with insurance they will hold you liable for costs. I was getting emails from a “Guy” who doesn’t even work at the company (using a fake name).

My lawyer will be in touch and i’m coming for you

Joy M.

Very pleased. Jack was ever so helpful and polite. A stressful situation made easy. Hopefully I don’t need to use again. Also Hoyle law were excellent who handled my personal injury claim

Charlie

Delivery of hire car was punctual, very polite delivery driver, my claim was handled with professionalism and understanding. Communication was brilliant from start to finish!

Thanks to Stocalfe Response for everything they've done in regards to my non fault accident!

Richard

Shocking service after they get the claims they leave your vehicle non standard repair and they just leave you to get it repaired at your own cost
The whole purpose of them is to manage and return your vehicle after being repaired
Clearly not the case

This is what they are claiming they do

We take the stress out of your road traffic accident by providing a full accident management service that is transparent and efficient.

Update 17th July 2023
Just to say and despite the reply from Stocalfe down below in this review , I am no where closer of getting my issue resolved
Yes I have been contacted by Stocalfe team and they sent an engineer to review and has agreed there is defective repairs but after getting my a quote through BMW and sending it to them I’m back to square one as Stocalfe has not replied to my email to the next steps.
I’ve been extremely patient with them bearing in mind the accident happened in December last year and also a no fault claim. It seems I’ll have no other option to than to take them through a small claims court.

Amy O.

Seamless service from start to finish. By using these guys I didn't have to go through my insurance so avoided paying my excess and incurring future costs. They put me in a great hire car similar to my own so I had everything I needed like enough room for my dogs. Handled my claim quickly and looked after me throughout. Thanks again for your help and I would 100% recommend.