The Mansfield Group - Aylesford

Located in Aylesford, United Kingdom, The Mansfield Group is a reputable auto repair shop specializing in various services. With a wheelchair-accessible entrance and car park, this company strives to provide convenience to all its customers. The team at The Mansfield Group is known for their skilled mechanics and accepts credit card payments for added convenience.

With a website at themansfieldgroup.com, The Mansfield Group has accumulated 113 reviews on Google My Business, boasting an average rating of 2.2/5.

Address

Unit 11, The Mansfield Group

12 Wood Cl, Quarry Wood, Aylesford ME20 7UB, United Kingdom

Phone

Phone: 1622792095

Other Points of Interest

• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Mechanic
• Toilet
• Credit cards

Specialties

Auto repair shop

👍 Reviews of The Mansfield Group

Stephen

1/5

My car was stolen and crashed. Recovered by Mansfield and they refused to let me to let me in to their pound, even accompanied by a member of their staff, to see the damage to my own car. Poor show from Mansfield Recovery and I hope I don't have to have any more dealings with these people.

Chris E.

5/5

Excellent service from The Mansfield Group. We had a problem with our car while on Holiday with our caravan in Kent. We are with Green Flag, who got The Mansfield Group to do the repair. We were kept up to date right from the start with the time that they hoped to be on site. Callum, from the Aylsford was our technician, and he was brilliant. He was polite and did the job in good time. We can now resume enjoying our holiday. Thanks Callum, and Thanks Mansfield Group. You are brilliant.

Laurens S.

1/5

They leave you waiting for 1.5 hours at the highway when you have an accident. They never helped me and didn't even bother to call me. Even thouythey promised to do so

Patrick R.

5/5

Broke down in coxheath and within 90 minutes someone came to pick up the vehicle. He drove the short journey so I could empty the car of valuables before he took it for storage until my insurance sends someone to inspect and advise on repairs.
I was kept informed throughout the process of the recovery van coming, and also when he was 10 minutes away.

Ahsan H. C.

1/5

Broke down at 1:20am. Rang breakdown provider for recovery, job was subbed out to Mansfield, given a time of 5am at the update on my text which said Mansfield were coming. 4:57, Mansfield truck drove past and disappeared into thin air. Rang Mansfield 15 mins later to check if it had the wrong location to hear the controller say the road was too narrow for them to recover me and they’ve fed back to the breakdown company that it needs a smaller truck. This was not true, they just could not be bothered. It’s 5am, the road is empty, no cars on the road passing, no parked cars. Now have to wait another 4 hours for a different company to come out because the Mansfield operative thinks it’s fair to lie because they can’t be bothered doing their job. Hope AA don’t pay a call out fee to these cos they don’t deserve a penny. I am a recovery truck driver myself up north so I’m well aware what is and isn’t possible and this was possible any day of the week. Night lad clearly just didn’t wanna go past his finishing time 👍

Mark D.

1/5

What a shambles of an organisation The Mansfield group are ! Maidstone branch never answer the phone, seem to be working to a different set of opening hours that their website states ? They have been telling my recovery agent that our vehicle is not available for collection for a the last 4 days, having been released by Kent Police, then insisting on a document which the insurance company state isn't necessary for the release of the car, and when I finally got to speak to someone, was told that it had been available all the time ! Whatever you do, DON'T use The Mansfield Group if you ever want to see your vehicle again ! They aren't even worth the 1 star, you have to give to place the review.

Liam F.

1/5

Absolutely taking advantage and is basically legalised theft. wouldn't even give a star. This "company" recovered my vehicle. The van was driven on to the loader as the van working fine, it was just found by police after it was stolen. They kept the van for days for their needs not mine then charged me £250. The Van cut out as soon as we drove off down the road and turns out they have crushed my fuel pipe and they don't care

Emma B.

1/5

I wouldnt even give one star to be honest!!
Appalling service from a company that claim to have excellent response times. My partner is currently stranded with a damaged car after someone hit him and has been waiting 9 hours for recovery. Absolutely disgusting service he's also been hung up on and asked to leave a message when he's called to chase the recovery truck.