The Mortgage Expert - Romney Marsh

Jane C.

Sam Payne from first contact has been very professional and proactive regarding next steps with the mortgage. Very knowledgeable about all products available to us based on our circumstances. Listened and responded to all our queries (and there were quite a few!) really quickly and efficiently. Nothing was too much trouble. Would definitely recommend him to anyone looking for help with their mortgage and we will continue to use him going forward. So pleased we were recommended to use Sam.
Thank you for all your help and patience!

Georgia G.

Brilliant experience with The Mortgage Expert. Sam gave expert advice, cutting through jargon and explaining everything really clearly to me as a first time buyer. Stayed in touch throughout the purchasing process to inform me of rate updates and answer any questions I had, and managed to move me over to a more competitive product just in time for exchange. Highly recommend!

Simon W.

Our financial mortgage advisor is Sam Payne, he has been extremely supportive throughout our whole process journey, to enable us to find a suitable mortgage to buy a new home for ourselves.

We have experienced business meetings with Sam in his office, drinking cups of tea/coffee, forming a new relationship with him, feeling welcomed and this has been very comforting. Sam cuts through the finance jargon, to explain things in plain english and is easily understood.

Should you think of a finance question to ask Sam whilst moving forward on your journey, he is approachable at anytime (even when he is busy) to investigate or answer any of your questions.

Nothing is too much trouble for Sam, he is reliable, consistently proving his diligence, patience, and hard work in supporting our mortgage application/offer, and this is so, so much appreciated.

Sam is professional at all times, guiding you through the process and he will get you over your finish line, to where you want to be in your journey.

Thank you, Sam, in helping us to buy our new home.

Lucy S.

5 stars and beyond.
Sam has been incredibly helpful, patient and successful in getting me mortgage-approved!

After constant disappointment from various brokers and avenues due to my restrictive circumstances, Sam spent the time to fully understand my situation (where others probably felt I was a write-off). He worked with me over several weeks, giving practical advice and breaking things down into easily understandable terms.

As a first-time buyer, I was practically clueless but with Sam's help and assurance we turned it around. I still can't believe I'm going to be a homeowner - and it really wouldn't be without his help and guidance.
I'm sure he's done (and continues to do) more than expected in helping me to get this home. Thank you, Sam!

Zarina

Moving house is incredibly stressful and you need experts like Sam Payne who you can trust to help you along the way.

He has gone above and beyond during my house search and move (which took several years and he's been patient and helpful the entire time!) to ensure that I received the best possible mortgage offer – even making sure it got revised each time the interest rate went down between my offer getting accepted and exchange. On top of that, he also shared invaluable insights and guidance into other parts of the house moving process when people like my solicitor were letting me down.

Sam's incredibly knowledgable, professional, and really goes the extra mile. I cannot recommend working with him enough and I'll certainly continue using him in the future when the time to remortgage comes around!

Nicki R.

Excellent. Sam talked me through the whole process and took complete control of the situation answering all my questions and giving me lots of options to decide between. Nothing was too much trouble. I would definitely use Sam again and would highly recommend him.

Dom P.

Sam Payne; professional, efficient & direct. No mucking around and makes sure he educates you on the process & the progress of your application.

Will only be using him in the future and has made the it all extremely easy!

Takes time out of his day to make sure he relays the information to you and answers all your question's.

Highly recommended, keeps going until he gets it spot on regardless of challenging circumstances

Was a huge support through chain collapses and doesn't get impatient even though it's taken forever with circumstances we couldn't control.

Dennis T.

We wanted to re-mortgage to help our daughter with house repairs. Working with Sam on this was a pleasure. He is a consummate professional who provided us with options perfectly suited to our needs. Very pleasant to deal with, efficient, effective and fast – I can’t recommend him highly enough.