Toolstation Oldbury - Smethwick

Introduction

Toolstation Oldbury, situated at Redwood Trade Park, is a leading destination for hardware, building materials, and home improvement supplies in the Oldbury and Smethwick areas. This comprehensive article provides an in-depth look at Toolstation Oldbury, its services, location, unique features, practical information, and customer reviews.

Main Services

Toolstation Oldbury offers a wide array of services to cater to both professional tradespeople and DIY enthusiasts. Here's a list of their key services:

• Hardware Store: A vast range of tools, fasteners, and fixings for various DIY and trade projects.
• Building Materials Store: Supplies for construction projects, including bricks, blocks, and insulation.
• Electrical Supply Store: An extensive selection of electrical components, wiring, and lighting solutions.
• Paint Store: A broad spectrum of paints, stains, and woodcare products for both indoor and outdoor use.
• Plumbing Supply Store: Comprehensive plumbing solutions, such as pipes, fittings, and bathroom accessories.
• On-Site Services: Toolstation Oldbury offers various on-site services, including key cutting, pipe threading, and gas cylinder refills.
• Same-Day Delivery: Convenient same-day delivery service for online orders placed before 3 PM.

Location and Access

Toolstation Oldbury is located at Redwood Trade Park, Oldbury Road, Smethwick, B66 1NJ, United Kingdom. This strategic location makes it easily accessible from the surrounding areas.

Transportation: The store is situated near the A4123, providing easy access by road. It's also close to local bus routes, with several stops nearby. The nearest train station is Smethwick Galton Bridge, approximately 1.5 miles away.

Parking: Toolstation Oldbury offers ample free parking spaces on-site, including a wheelchair-accessible car park.

Featured Characteristics

Toolstation Oldbury stands out with several unique features that enhance the customer experience:

• Wheelchair Accessibility: The store is wheelchair-accessible, with wide aisles and a dedicated wheelchair-accessible toilet.
• Wi-Fi: Free Wi-Fi is available throughout the store, allowing customers to browse or research products on their mobile devices.
• In-Store Services: Toolstation Oldbury provides a range of in-store services, such as a trade counter for professional tradespeople, a tool hire service, and a battery testing and replacement station.
• Broad Range of Payment Methods: The store accepts credit and debit cards, as well as NFC mobile payments.

Practical Information

For a seamless shopping experience, here's some essential practical information about Toolstation Oldbury:

• Opening Hours: Monday to Friday: 7:00 AM - 6:00 PM, Saturday: 7:00 AM - 5:00 PM, Sunday: 9:00 AM - 4:00 PM
• Contact Information: Phone: 3303333303, Website: toolstation.com
• Delivery Options: In-store pick-up, home delivery, and same-day delivery for online orders placed before 3 PM
• Return Policy: Toolstation Oldbury accepts returns within 30 days of purchase, provided the items are unused and in their original packaging.

Positive Aspects from Customer Reviews

Toolstation Oldbury has received 391 reviews on Google My Business, with an average rating of 4.8/5. Here are some positive aspects mentioned in the reviews:

• Excellent Customer Service: Many customers praised the helpful and knowledgeable staff, such as Tony B and Asif, who provided excellent advice and assistance.
• Wide Product Range: Customers appreciate the store's extensive product range, making it a one-stop shop for their DIY and trade needs.
• Convenient Location and Accessibility: The store's location and ample parking were highlighted as significant advantages.
• Competitive Pricing: Some customers mentioned that they found the prices at Toolstation Oldbury to be competitive and affordable.

In conclusion, Toolstation Oldbury is a comprehensive hardware and home improvement store that caters to both professional tradespeople and DIY enthusiasts. With its wide range of products, excellent customer service, convenient location, and unique features, Toolstation Oldbury is an invaluable resource for the Oldbury and Smethwick communities.

👍 Reviews of Toolstation Oldbury

Lyndon R.

5/5

First visit to Toolstation Oldbury and it won't be last. Tony B was more than happy to advise me on a product that I'd never bought before. Allowed and encouraged me to compare 2 items before purchasing. Approachable and professional member of staff. Thank you Tony.

Mani A.

5/5

Asif served me well and I got what I needed. Great guy, great customer service and will be back again.

carol M.

5/5

Asif was very helpful and gave my husband Terrance and I professional advice that helped us to choose products that were affordable. We would highly recommend Toolstation Oldbury the staff were very friendly and helpful.

Ion G. S.

5/5

saved me a lot of trouble by finding the tools I didn't know where to find and didn't expect to find them at their place, but they simply had them. And I'm also happy with the service of the staff! superb

matthew T.

5/5

Tony in branch always helpful and very professional always used this branch as it’s hassle free with great service

Mikey J.

5/5

Staff are always super helpful, especially Tony. Always come away with what I need to get the job done!

Jo S.

5/5

Came in to collect a click and collect order last week. Excellent customer service from Colin and the young man working with him. Really friendly guys, great store. Thank you both 👍

sajjad L.

5/5

Before discovering Toolstation Oldbury, I used to shop at Halfords. But ever since I started dealing with Tony and Asif, everything has changed for the better. Their service is truly outstanding — professional, helpful, and always reliable. Because of them, I now make all my company purchases exclusively from Toolstation Oldbury. If you value your time and want excellent customer service, I highly recommend this branch. I’m genuinely happy to work with Tony and Asif, and I appreciate their consistent dedication and professionalism.