Travel Counsellors, Lucy Morgans - Coventry

Julia S.

I was recommended Lucy by a friend, to arrange a family trip to Singapore and Australia. It wasn't straightforward, as my daughter is already in Australia and there wasn't much time to book it all.
However, she took everything in her stride, answered all questions, regardless of what it was and gave so many hints and tips our holiday was made so much easier and full.
She had to book separate flights, deal with my shift pattern. Lucy booked amazing accommodation, in fabulous locations. I have no hesitation to recommend her for any future trips.

Faye S.

Lucy organised an amazing trip to Amsterdam for us. She listened to our requirements and helped us stick to our budget. We stayed in Haarlem and the hotel was lovely, clean and comfortable. Lucy also took extra care to organise Special Assistance for one of our party which was so helpful and really eased anxiety. She took the time before the trip to talk us through everything and was always on hand to answer questions. Thanks so much Lucy, we are so grateful for all your help!

Maria

Had an amazing time in Lisbon. Would highly recommend going. We stayed at Hotel Jupiter and it was lovely. Breakfast there was so nice and so much choice . It is located within easy access to the Metro. Meaning we were able to travel to all the tourist spots. This is the second holiday I’ve booked through Lucy. Looking forward to booking more in the future.

Michael D.

We were trying to make a late booking for a week, 5 days before we wanted to travel. Half term is always difficult and on line options seemed limited, so we rang Lucy Morgan’s for help. Her advice was good as usual and in conversation we mentioned a cruise out of Tenerife we would have booked, but it had no flights. Within minutes Lucy had managed to secure flights from a cancellation and complete the cruise booking and airport parking. Confirmations were received quickly and Lucy continued to check everything was in place for our Holiday. Lucy’s advice and support is always excellent and tailored to our needs. I have no hesitation in recommending her to anyone.

James C.

Lucy has made booking a family holiday easy and it's saved us time trawling through websites to find what we want. We have also benefitted from her wealth of knowledge and recommendations for families. As a family of 5 Lucy is able to narrow down choices and find accommodation that enables us all to be in the same space, without being cramped. Lucy is honest and really easy to work with, she is efficient and very thorough with amazing attention to detail. I would recommended Lucy to anyone who wants to make booking a holiday hassle free. I wish we found Lucy years ago! Thank you for 3 amazing family holidays.

William F.

We've just come back from our holiday in america and lucy our travel counsellor organised everything for us ,our flights accommodation and even our hire car was booked through lucy nothing was too much trouble and she was always on the end of the phone line or what's app when needed !!! So if your looking to book your next holiday look no further than lucy morgans !
Thank you lucy for booking our holiday and for every thing else you've helped us with along the way !

Richard W.

Horizon hotel at St Brelade's bay Jersey.Delightful hotel with attentive staff. Spa facilities if you want them. Excellent food. Wonderful views of the bay from bedroom balcony. The whole trip was efficiently organised by Lucy Morgan with an attention to detail that inspired confidence.

Tizzie F.

My family and I have just returned home from a 'trip of a lifetime' which could have potentially turned into the 'trip from hell' if it wasn't for the commitment and dedicated support from our travel counsellor, Lucy- who was brilliant from start to finish.

When we found ourselves stranded in the chaos at Dubai airport during the recent flood disaster- where thousands of people were unable to check in hundreds of flights were cancelled, Lucy was always at the end of the phone, and she was such a reassuring presence in the midst of all the uncertainty. When other people were struggling to contact the airline, rebook flights and find hotels in the area, Lucy booked us alternative accommodation and flights home to the UK from an alternative airport.

We felt hugely fortunate to have Lucy on our side. Throughout, she remained calm, patient and supportive of us, despite not having much sleep herself (as she was on call throughout). The situation would have been so much worse if we had to manage the horrendous experience by ourselves, and we will be forever grateful for the kindness and compassion Lucy showed us and her commitment to getting us home. I can’t recommend Lucy enough.

Thanks Lucy... Thank you! Thank you! Thank you!