Ward HR Consulting - Cambridge

Overview of Ward HR Consulting

Ward HR Consulting stands as a prominent entity in the field of human resource services within the Cambridge business landscape. Located at 10 Kemmann Ln, Great Cambourne, Cambourne, Cambridge CB23 5AT, United Kingdom, the company positions itself as a dedicated provider of human resource consulting. It offers its clientele a range of services designed to address both operational and strategic HR requirements, aiming to support businesses in navigating the complexities of modern workforce management.

Core Services and Expertise

The core function of Ward HR Consulting revolves around providing expert HR consulting. This involves tailoring solutions to meet the unique needs of each client's organization. The company leverages the specialized knowledge of its consultants, notably mentioning the expertise of an individual referred to as 'Steve' in positive client feedback. Steve's background as a qualified business coach is highlighted as a key differentiator, suggesting a holistic approach that extends beyond traditional HR advisory. Clients can expect support across a wide spectrum of HR projects, potentially encompassing areas such as recruitment strategies, employment law compliance, performance management systems, employee relations resolution, and policy development. Furthermore, the review indicates that Steve provides valuable 'challenge and support' across many other aspects of the business, implying a strategic partnership that can contribute to overall business improvement and growth, not just isolated HR tasks.

Business Approach and Clientele

The company appears to target businesses seeking a reliable and skilled HR partner. The narrative surrounding Steve's engagement suggests that finding the right expertise can be challenging, and Ward HR Consulting fills this niche effectively. The mention of 'engaging with a new HR partner' and the specific timeline (July 2020) in the review implies a service tailored for businesses undergoing change, scaling, or seeking enhanced operational efficiency through improved HR practices. The emphasis on Steve's calibre and his role as a business coach points towards clients who value strategic guidance and a consultant who can act as an objective advisor, challenging existing processes for improvement while providing necessary support. This approach fosters a collaborative relationship aimed at achieving tangible results for the client's organization.

Physical Presence and Accessibility

Located in the Cambridge area, Ward HR Consulting maintains a physical address, suggesting a preference for direct client interaction alongside potential remote or flexible support. The inclusion of specific directions (10 Kemmann Ln, Great Cambourne, Cambourne) assists potential clients in finding the office location. A notable feature mentioned is the presence of a wheelchair-accessible car park, demonstrating a commitment to ensuring accessibility for all individuals visiting the premises. This focus on physical accessibility can be an important consideration for clients with mobility needs or those wishing to conduct meetings in person.

Online Presence and Digital Engagement

Ward HR Consulting maintains an online presence through a dedicated website located at http://www.wardhrconsulting.co.uk/. This digital platform likely serves as a central hub for prospective clients, offering information about the company's services, potentially featuring profiles of key personnel like Steve, and providing contact details. While the website's content isn't specified, it complements the professional services offered and facilitates initial contact and inquiry management.

Reputation and Client Feedback

Ward HR Consulting's reputation in the market is reflected in its online presence. The company has accumulated a total of 6 reviews on Google My Business, showcasing client experiences and feedback. The average rating received is 4 out of 5 stars, indicating a generally positive client satisfaction level among its past customers or associated individuals (as per the review, Steve is linked to a client named THX). This positive average score suggests that clients find value in the services provided, particularly valuing the expertise and strategic input offered by consultants like Steve. The detailed positive review from a client associated with THX strongly reinforces this positive impression. It highlights the company's success in finding qualified personnel, the breadth of support provided, and the additional value derived from business coaching expertise. This feedback underscores key strengths: the ability to deliver on HR project needs, the quality of the consultant assigned (Steve), and the potential for consultants to contribute positively to non-HR business areas. This combination of factors likely contributes significantly to the company's favourable online reputation and client retention.

Considerations for Potential Clients

For businesses considering engaging the services of Ward HR Consulting, several points warrant careful consideration. The company's specialization in HR consulting, coupled with the apparent expertise of individuals like Steve, makes it a suitable partner for organizations needing specialized advice to optimize their human resources functions. The strategic input beyond pure HR tasks offered by Steve could be particularly appealing to businesses looking for comprehensive support.

When evaluating Ward HR Consulting, potential clients should inquire about the specific scope of services offered, methodologies employed, and the experience level relevant to their industry and specific challenges. Understanding the consultant-to-client ratio and the level of personalized attention can also be important. The positive review suggests a successful working relationship between Steve and THX, so exploring the background and qualifications of the assigned consultant is advisable.

The physical accessibility features, such as the wheelchair-accessible car park, demonstrate a consideration for clients who may need to visit the office. The online resources provided via the website offer transparency and preliminary information. The average rating and the volume of reviews on Google My Business provide a starting point for gauging client satisfaction, although delving into the specifics of individual reviews would offer deeper insights.

Ultimately, the decision to engage Ward HR Consulting should be based on a clear understanding of the business's specific HR needs and strategic goals. The company presents itself as a professional partner with the potential to deliver both targeted HR solutions and broader business value through expert coaching and support. The combination of specialized HR knowledge and strategic business acumen, as exemplified by Steve in the review, positions Ward HR Consulting as a noteworthy option for businesses seeking to enhance their HR capabilities and potentially drive overall performance improvement.

Concluding Remarks

Ward HR Consulting operates from its Cambridge base, offering focused human resource consulting services. The company distinguishes itself through its emphasis on finding qualified personnel, as evidenced by the positive experience highlighted in the review involving Steve and THX. Steve's dual expertise in HR and business coaching provides a unique value proposition, suggesting a service tailored for businesses seeking not just compliance and administration, but strategic partners capable of contributing to multifaceted growth and operational effectiveness.

Key considerations for potential clients include the company's accessibility (both physical and informational), its online resources, and the generally positive feedback received. The average 4/5 rating and the specific praise in the THX review further bolster its profile as a reliable HR consulting firm ready to tackle a diverse range of business challenges with qualified and supportive partners at its helm.

👍 Reviews of Ward HR Consulting

Anthony F.

5/5

Engaging with a new HR partner for our business was something we were concerned to get right. We had struggled to find the calibre of person we needed to support us with our operational and strategic HR requirements and after a number of other attempts we partnered with Steve in July 2020. As a qualified business coach, Steve has not only been able to support THX with a wide spectrum of HR projects but has been a great source of challenge and support across many other aspects of the business.

Sarah C.

5/5

As a previous candidate, I just wanted to give a shout out to Ward HR Consulting. I had a really positive experience throughout the whole recruitment process - from the first conversation, to the interviews, and then onboarding with the new company. Steve and the team were, friendly, professional, helpful, and supportive every step of the way. Any questions or queries I had were promptly answered and I genuinely felt they cared about my experience. Thoroughly recommend.

Shelly

1/5

Whilst I was not a direct client, I am extremely disappointed with the behaviour of a consultant who was working on behalf of THX.

- Unable to answer any questions about the company she was representing
- Giving a candidate just a few hrs notice (via a message that could have been missed) to attend an interview whilst she knew he was at work that day
- No prep support offered
- Communication 100% on indeed and minimum effort to actually call and speak with the candidate at any time.
- Cancellation of a second interview not once but twice. On the second occasion just an hour before his second interview when he was already on his way to the location
- Resulting in lost time and fuel costs to the candidate

If I could give less than one star that would be appropriate

There are lots of “recruitment services” my suggestion is to choose a professional service and think hard about if WARD are right for your business.

Abby R.

5/5

Ward HR have worked with us for some time now and they have been a huge support with HR projects, recruitment and employee relations. Sophie is a pleasure to work with and has outstanding organisational and personal skills. Ward HR would be my go to for any HR Consulting.

Fareed

5/5

good

Anthony P.

3/5