wilko - Oxford

Address: Templars Square Shopping Cent 1/2 The Square OX4 3UZ, United Kingdom.

Website: wilko.com
Specialties: Hardware store.
Other points of interest: Same-day delivery, Wi-Fi, Wi-Fi, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 793 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of wilko

wilko Templars Square Shopping Cent 1/2 The Square OX4 3UZ, United Kingdom

Wilko: A Bright and Well-Stocked Hardware Store in Oxford

Wilko, formerly known as Wilkinson, is a prominent hardware store located in Templars Square Shopping Centre, Oxford. With a website at wilko.com, it offers a wide range of products at competitive prices, making it a popular destination for home improvement and DIY enthusiasts.

Location and Accessibility

Situated at 1/2 The Square, OX4 3UZ, United Kingdom, Wilko is easily accessible, being part of a bustling shopping centre. It is close to public transportation links, and there is ample parking available. The store also offers convenient same-day delivery and Wi-Fi for customer use.

Product Range and Pricing

Wilko prides itself on its extensive range of products, including paint, hardware, homeware, and garden essentials. Customers often commend the store for its competitive pricing, with some items being significantly cheaper than elsewhere. For instance, one customer praised a 5-litre white paint for just £7.

Payment Methods

The store accepts a variety of payment methods, including debit cards, NFC mobile payments, and credit cards. However, some customers have reported issues with the queue management at the tills. While there is an option for customers to serve themselves if paying by card, this can be a bit of a hassle and may leave customers feeling like unpaid staff.

Customer Reviews

Wilko has an impressive 793 reviews on Google My Business, with an average rating of 4.2 out of 5. This indicates a high level of customer satisfaction. Customers appreciate the store's bright and well-stocked atmosphere, as well as its competitive pricing.

Why Choose Wilko

Wilko's combination of a wide product range, competitive pricing, and convenient location makes it a top choice for hardware and home improvement needs. Despite some minor issues with queuing, the store's overall customer satisfaction ratings speak for themselves.

👍 Reviews of wilko

Rob D.

3/5

Like most Wilkinson stores this one is bright and well stocked and the goods are competitily priced, i thought this 5 litre white paint for just £7. The bad news is the woeful queuing for the tills, there is an option to serve yourself if you are paying by card, however this is a bit of a faff, and you feel like an unpaid staff.

Amanda L.

5/5

I received excellent customer service today. First Elizabeth kindly looked up a product on the stores stock website. She was so friendly and seemed very happy and polite. Sandra then took me to the item and gave me some advice regarding ideal products for my needs. She was also very approachable, friendly and content in her work. I will return to this store in the future I shall also recommend it to friends & family

Darrell W.

5/5

Love it been going there for years. They sell all sorts from food to garden stuff house hold stuff all cheap and affordable I love it. Got many garden stuff from there benches BBQs seeds I took to Malaysia that my misses couldn't get. Well cool place

Dessi V.

5/5

Always happy with wilko!! So reasonable price!!
I wish that there was another one in city centre. There were no smaller bins and if this could be added it will be even better.

Rachel C.

5/5

Usually the time that I go is quiet if you're picking up click and collect. Staff are friendly and sometimes there are great deals in store. If your looking for something that may have sold out at other Local wilko's try this one

Michal S.

2/5

Just went there to see if there was anything decent on sale since it went into administration, but no luck as the shelves were almost empty like for the last 2 years and there was not much on sale at all. Such a shame as it used to be a lovely place to shop.

Lorraine J.

5/5

I do like the occasional trip to wilko. They are very good at having in stock what is displayed on their website.

Not enough Staff available for checkouts which clearly frustrated waiting customers.

Always well stocked and always a good place to bargain hunt for household essentials.

S B.

3/5

This store has a great selection, everything you need plus other stuff you didn't know you needed. You can order online and collect it here too. Many people go to the pound shop near by but many products are cheaper in Wilko like cleaning wipes, hand wash and more!
Reason for 3 stars only - You have to check what you have been charged, the pricing can often be wrong (like special offer items being charged normal price) and items often have the wrong price on the shelf, sometimes there are no prices shown. The staff are hit and miss. There are some really nice ones but some are quite rude, one young guy treated me like I had the plague when he saw eczema on my arm.. They rush you at the checkout too, they start serving the next person when you are still trying to pack your stuff which makes me feel quite stressed.