Your Claim Ltd – Loss Assessors - Chelmsford

Rob Holmes

Graham and his team have always been professional and reliable to everyone I have recommended Your Claim Ltd to.

If you have been in unfortunate position to go through an insurance claim you will understand how stressful this can be.

That’s when Graham and his team can help. Their knowledge and professional approach to everyone and anything is second to none.

Thanks Graham, and will continue to recommend you to any of my friends and family.

Bill Eastman

I experienced a major water escape to my timber framed house in December 2022. The damage was extensive. Ceilings, walls and floors were all lost. All furniture and soft furnishings were destroyed. I was recovering from surgery at this time and in no shape to deal with the situation.
I had the great good fortune to be introduced to Graham Pretty at this time and discovered he had a company that could help. He did, despite all of the hurdles the insurers and loss adjusters put in the way (and there were a great many) he remained positive and upbeat. He countered every objection with a blend of professionalism, common sense and humour. Without his expertise I dread to think how this entire episode would have ended. Thank you Graham for facilitating the return of my home to me. I cannot recommend Graham and Your Claim Ltd more highly.

Rhiannon Williams

When I encountered an unfortunate incident of water damage to my floor, the prospect of navigating the insurance claim process seemed daunting. After months of frustration with no communication from my insurance company, a friend suggested I reach out to Your Claim Ltd. That's when Graham stepped in and seamlessly handled every aspect of my claim. His ability to quickly engage with my insurer and find a resolution was a relief.

Graham was present during the adjuster's visit to ensure that even potential unseen damages were accounted for. Thanks to his efforts, my claim was processed promptly. He not only recommended the necessary tradespeople to repair the damage but also scheduled the jobs and conducted a follow-up to review the completed work.

Graham's extensive professional knowledge and experience were evident throughout the process. I felt completely at ease entrusting him with the organization of the entire repair work, and he kept me informed at every stage. I wholeheartedly recommend Graham and the services of Your Claim Ltd for anyone facing similar circumstances. Their support made a significant difference during a stressful time.

Margaret Ross

After a sudden and unexpected major flood, which flooded the whole of the ground floor level of the house. Initially we contacted the insurance company who, although fairly helpful initially, it was felt that the subsequent tasks and expectations that were expected of us, were onerous, due to health and mobility issues. A business acquaintance recommended that we approach Graham and Your-claim. From the moment we contacted Your-claim we were treated as if nothing was too much of a problem.
Graham Pretty came to see us the very next day. Taking on the role of intermediary with the insurance company, therefore taking the stress out of the situation. He took on the task of filling the gaps where the insurance company didn't meet our expectations.
Not only did Graham liaise with the insurance company, he took on the role of project manager. Sourcing the various trades people to complete the task of getting our home back to being livable. Which went to plan very easily. Therefore making the whole experience, one that we hope we won't be repeating, less stressful for us.
We would highly recommend Graham and his team at Your-claim following our experiences.

June Escott

We had a slow leak under the washing machine which soaked into the timber floor below. Insurers said it was all fine and to just replace a kitchen end panel. We called Your Claim who discovered high moisture readings below the ceramic tiles. The subfloor was rotten! We had a new suspended floor, cosmetic floor and Your Claim negotiated a large contribution towards a new kitchen. Thank you Your Claim. Highly recommend!

Paul Nunn

In a damaging situation that unexpectedly landed on my doorstep they came to me and took complete control of the whole project from start to finish. I did not have to worry about anything from prep to first class repair of the highest standard, to insurance settlement. It was like a dream come true.

Dave Cribbs

Graham from Your Claim assisted with two claims that my family had over the course of the last couple of years. My parents had a burst pipe that flooded their ground floor and my brother in law had a kitchen fire in his rental property. Both were devastating however, having contacted Graham, his calm approach to dealing with the insurance companies and ensuring the properties were brought back to a better standard than before the incidents, meant both my relatives were delighted with the service provided. I recommend Your Claim if ever I hear of anyone who has suffered property damage. Excellent service, excellent communication and a company that really cares about their clients.

Barry Imber

I can not say enough about the excellent service I received. Communication was excellent and Graham was extremely conscientious in dealing with the insurance company on my behalf. It made a very tiresome and difficult situation a lot easier to deal with. I have no hesitation in recommending this company.