Charles Taylor Limited - London

Address: 2 Minster Ct, Mincing Ln., City of London, London EC3R 7BB, United Kingdom.
Phone: 2033208888.
Website: charlestaylor.com
Specialties: Insurance agency, Insurance company.
Other points of interest: Wheelchair accessible entrance.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Charles Taylor Limited

☎️2033208888

⏰ Open Hours of Charles Taylor Limited

Monday: 9:30 AM–5:30 PM
Tuesday: 9:30 AM–5:30 PM
Wednesday: 9:30 AM–5:30 PM
Thursday: 9:30 AM–5:30 PM
Friday: 9:30 AM–5:30 PM
Saturday: Closed
Sunday: Closed

Charles Taylor Limited: An Overview

Located at 2 Minster Ct, Mincing Ln., City of London, London EC3R 7BB, United Kingdom, Charles Taylor Limited stands as a notable presence in the insurance sector. With a direct phone line reachable at 2033208888, potential clients can easily get in touch. Their online presence is robust, with a dedicated website at charlestayer.com, which serves as a gateway to understanding their services and offerings in more depth.

As an insurance agency and insurance company, Charles Taylor Limited specializes in providing a comprehensive range of insurance solutions. This dual role suggests they are adept at both advising clients on the best insurance products to meet their needs and offering insurance policies themselves. Their specialization in the insurance industry is a clear indication of their expertise and the trust they aim to build with their clientele.

For those considering engaging with Charles Taylor Limited, it's worth noting their commitment to accessibility. The company boast a wheelchair accessible entrance, demonstrating their dedication to providing a welcoming environment for all customers.

When it comes to customer feedback, Charles Taylor Limited has garnered 25 reviews on Google My Business, which is a respectable number indicating a fair amount of interaction with their clients. The average opinion on their Google presence is a moderate 3/5. While this might not reflect perfection, it suggests that there are both strengths and areas for improvement in their service delivery or customer interaction.

For individuals looking to explore more about Charles Taylor Limited or considering their insurance services, diving into their website is highly recommended. The website not only provides detailed information about their insurance products and services but also offers a direct line of communication through their phone number. Moreover, the accessibility feature at their physical location is a great bonus for those who might visit in person.

👍 Reviews of Charles Taylor Limited

D B.

1/5

Review: Charles Taylor General Adjusting Services

I am actually a customer of Grove and Dean and submitted a house insurance claim against a damaged carpet. I ended up being passed down the line to these guys.. An experience I won't forget!!

The absolute worst organisation I have ever had to deal with... Here are few things I have to say...

- Promised callbacks that never happened
- Constant chasing them via phone and email
- Absolutely zero empathy to our domestic situation
- Arguing with one of their senior claims handlers about the fact that carpet underlay can' t be damaged by a split coffee... (One of the most ignorant people I have spoken to)
- For me as a customer, this man just seemed to enjoy making things difficult
- Feeling like I was inconveniencing them
- Being spoken to with constant jargon and feeling stupid as I didn't understand what they were on about... (Me and my wife together couldn't understand their correspondence)

Finally I have the funds in my bank account to cover the carpet replacement. I was out of pocket for 2 and a half weeks, when their senior claims handler said it would take 5 days... Start to finish a massive stress and as a result I will be cancelling my account with Grove and Dean asap. Lesson learned to not go cheap with home insurance and hopefully I will never have to deal with this company ever again.

Sabrina G.

1/5

This company is and has been a complete nightmare. I have been met with constant stalling to my insurance claim. Over one year in and still no further forwards, just a different handler requesting I answer emails from 7 month ago again.

Andreea B.

1/5

Please don’t use this company. It’s been more then 2 years since I made a claim and I am still chasing them.. we are still at the same stage. Shame!!

Neo S.

1/5

Charles Taylor is a master in manipulating the truth and misleading customer. Any airlines that use Charles Taylor should be ashame, I am looking at you Singapore Airlines.

Anastasios S.

1/5

It is unacceptable to make a fool of their clients and delay Scoot compensations ON PURPOSE! I have been chasing you for one whole year!!!
(Claim Date: October 18th , 2022!!!)

Luke T.

1/5

I have delt with these for over 6 months and have had nothing but issues as per previous comments I have experienced the following also to name just a few

-Promised callbacks that never happened
- Constant chasing them via phone and email
- Absolutely zero empathy to our domestic situation
- Arguing with one of the most ignorant people I have spoken
- For me as a customer, this man just seemed to enjoy making things difficult
- Feeling like I was inconveniencing them every time I call.
- constant delyas on unjust reasons.

This has all had massive effect on my life, relationships, finances and mental health.

Do not use them if you can find an alternative!

Makan C.

1/5

Agreed with all the posts about this company handling damage luggage from a SCOOT flight … aviation company based in Singapore …. extremely poor response and service

Matt M.

1/5

Please please please don’t use this insurance company your regret its so bad insurance company poor poor make 1 offer all accepted then wriggle out of it just use anyone else you’ll thank me for it